Terms of service

Terms of Service

These Terms of Service govern the use of tominox.in. By accessing or using this website, customers agree to these terms.

Website Use

  • Customers agree to provide accurate, current, and complete information while placing orders or contacting the business.

  • The website must not be used for unlawful, fraudulent, abusive, or harmful activity.

  • Unauthorized copying, scraping, interference, hacking, or misuse of the website is prohibited.

Product Information

  • Tominox attempts to present product descriptions, images, pricing, and availability as accurately as possible.

  • Minor variations in color, texture, packaging, or appearance may occur depending on supplier changes, display settings, or production updates.

  • Tominox reserves the right to correct errors, update product information, modify pricing, or discontinue products at any time without prior notice.

Orders and Acceptance

  • Placing an order does not guarantee acceptance.

  • Orders may be canceled or refused in cases involving incorrect pricing, suspected fraud, stock unavailability, incomplete address details, or operational issues.

  • If payment has already been captured for a canceled order, the eligible amount will be refunded.

Intellectual Property

All content on the website, including text, graphics, branding, logos, icons, product images, design elements, and other materials, is owned by or licensed to Tominox and may not be reused without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, Tominox shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the website, delays, third-party service interruptions, or misuse of products.

Governing Principles

These terms are intended to operate in accordance with applicable Indian law. Any disputes shall be subject to the jurisdiction of the appropriate courts having authority over the business or transaction, subject to applicable law.

Shipping Policy

A clear shipping policy helps customers understand delivery timelines, shipping handling, and order dispatch expectations shopify+1.

Processing Time

  • Orders are usually processed within 1 to 3 business days after confirmation.

  • Orders placed on Sundays or public holidays may be processed on the next working day.

Shipping Time

  • Standard delivery within India usually takes 4 to 8 business days after dispatch, depending on location, courier serviceability, and external conditions.

  • Remote locations may require additional time.

Shipping Charges

  • Shipping charges, if any, will be displayed at checkout before payment is completed.

  • Promotional free shipping offers, if available, will be shown on the website or checkout page.

Delays

Delivery timelines are estimates only. Delays may occur due to courier disruptions, weather, high order volumes, regional restrictions, or other circumstances beyond direct control.

Tracking

Where tracking is available, customers will receive tracking details by email, SMS, or other contact method provided at checkout.